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Select the area in which you need more support. Our teams of dedicated experts can communicate with you
via phone or email.

Technical Support Rostering Team

Hours of Operation 8:00 a.m. to 7:00 p.m. ET M–F – Holidays Excluded

Our experts are available to assist with your needs.

To save time when sending us an email, please be sure to include the product name, your district or school, and any other details that may help us research and resolve your issue quickly.


  Webinars NEW!

New live and recorded webinars conducted by our team of experts to assist you with all of your HMH products are now available. Click here to register.



  Phone

800.323.9239


  Email

usermaintenance-esd@hmhco.com


  Online Support

Click here to visit our Rostering page!


Product Technical Support

Hours of Operation 7:00 a.m. to 9:00 p.m. ET M–F – Holidays Excluded

Our experts are available to assist with your needs.

To save time when sending us an email, please be sure to include the product name, your district or school, and any other details that may help us research and resolve your issue quickly.

You can also click here to search our online self-service system with access to thousands of helpful articles, User Guides, and more.

Core Platforms (Ed: Your Friend in Learning, ThinkCentral, MyHRW)


  Webinars NEW!

New live and recorded webinars conducted by our team of experts to assist you with all of your HMH products are now available. Click here to register.


  Phone

800.323.9239


  Email

techsupport@hmhco.com


  Online Help

For additional help with Instructional support and resources, please visit our Training and Courses page.

For help with Technical support, please visit our Programs page for specific programs, or our Platforms page for platforms such ad Ed: Your Friend in Learning.



Intervention Platforms (Student Achievement Manager, SAM Central, Teacher Central)


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New live and recorded webinars conducted by our team of experts to assist you with all of your HMH products are now available. Click here to register.


  Phone

Technical Support: 800.283.5974

Customer Service (License Inquiries): 877.234.7323


  Email

edtech.techsupport@hmhco.com



  Chat with an Expert

Chat with one of our Intervention experts! Click here and select the blue “Chat with an Expert” box at the bottom right corner of your browser window.



  Online Help

For additional help with Instructional support and resources, please visit our Training and Courses page.

For help with Technical support, please visit our Programs page for specific programs, or our Platforms page for SAM resources.

 

K–12 Educational Materials

Hours of Operation 9:00 a.m. to 6:00 p.m. ET M–F

 

Address

Houghton Mifflin Harcourt
9400 Southpark Center Loop
Orlando, FL 32819

www.hmhco.com

Phone

800.225.5425

College & University Educational Materials

HMHCO.com

Hours of Operation 9:00 a.m. to 6:00 p.m. ET M-F

Please do not send credit card data via email.

Address

Online:  www.hmhco.com

Phone

855.969.4642

Fax

800.269.5232

International

Hours of Operation: M-F; 9:00am – 6:00pm ET

Address

Houghton Mifflin Harcourt
International Division
Customer Experience
255 38th Avenue, Suite L
St. Charles, IL 60174-5411 USA

Phone

+1.630.208.5876

Email

Click here for Inquiries.

Fax

+1.630.208.5886

Saxon Home School

Hours of Operation 9:00 a.m. to 6:00 p.m. ET M–F

Address

Specialized Curriculum Group
9400 Southpark Center Loop
Orlando, FL 32819

Phone

800.225.5425

Email

Click here for order placement.

Click here for questions about Saxon Math Homeschool products.

Click here for questions about a specific Saxon Math Homeschool problem.

Fax

800.269.5232

HMH Books & Media

Hours of Operation 9:00 a.m. to 6:00 p.m. ET M–F

Address

HMH Trade & Reference
9400 Southpark Center Loop
Orlando, FL 32819

Phone

800.225.3362

Email

Click here for Order Placement.

Click here for Inquiries.

Fax

800.634.7568

Need More Help?

HMH Customer Care  

Program/Platform Help?

Online Help Center